Recent advancements in session-based recommendation models using deep learning techniques have demonstrated significant performance improvements. While they can enhance model sophistication and improve the relevance of recommendations, they also make it challenging to implement a scalable real-time solution. To addressing this challenge, we propose GRAINRec: a Graph and Attention Integrated session-based recommendation model that generates recommendations in real-time. Our scope of work is item recommendations in online retail where a session is defined as an ordered sequence of digital guest actions, such as page views or adds to cart. The proposed model generates recommendations by considering the importance of all items in the session together, letting us predict relevant recommendations dynamically as the session evolves. We also propose a heuristic approach to implement real-time inferencing that meets Target platform's service level agreement (SLA). The proposed architecture lets us predict relevant recommendations dynamically as the session evolves, rather than relying on pre-computed recommendations for each item. Evaluation results of the proposed model show an average improvement of 1.5% across all offline evaluation metrics. A/B tests done over a 2 week duration showed an increase of 10% in click through rate and 9% increase in attributable demand. Extensive ablation studies are also done to understand our model performance for different parameters.

Buy It Again (BIA) recommendations are crucial to retailers to help improve user experience and site engagement by suggesting items that customers are likely to buy again based on their own repeat purchasing patterns. Most existing BIA studies analyze guests personalized behavior at item granularity. A category-based model may be more appropriate in such scenarios. We propose a recommendation system called a hierarchical PCIC model that consists of a personalized category model (PC model) and a personalized item model within categories (IC model). PC model generates a personalized list of categories that customers are likely to purchase again. IC model ranks items within categories that guests are likely to consume within a category. The hierarchical PCIC model captures the general consumption rate of products using survival models. Trends in consumption are captured using time series models. Features derived from these models are used in training a category-grained neural network. We compare PCIC to twelve existing baselines on four standard open datasets. PCIC improves NDCG up to 16 percent while improving recall by around 2 percent. We were able to scale and train (over 8 hours) PCIC on a large dataset of 100M guests and 3M items where repeat categories of a guest out number repeat items. PCIC was deployed and AB tested on the site of a major retailer, leading to significant gains in guest engagement.

Video games are playing a big part in helping people cope during the coronavirus pandemic. Since earlier this spring with the onset of stay-at-home orders meant to stem the spread of COVID-19, more Americans have pressed play on video games. For some, games are an entertaining way to pass the time not spent on other pursuits. Others use them to stay connected with friends they used to see in person – and to bond with family members. Jennifer Fidler, 47, and her husband of Portland, Oregon, have been playing "Animal Crossing: New Horizons" with her two middle school-aged daughters since the pandemic led to school closings.